Service Technician

Join us as a Service Technician and play a vital role in maintaining our affordable rental properties, ensuring they remain top-tier residences for working families. This hands-on position offers the opportunity to grow your career within a family-oriented, fast-paced organization while making a meaningful difference in the lives of our residents.

About the role

Location: Dream Aspen Creek, 1100 W Tucson St, Broken Arrow, OK 74011

Compensation: Starting at $20.00 hourly plus above-market bonus potential, depending on experience.

Type: Full-time. Standard hours are Monday through Friday, 9 am–6 pm, with a flexible schedule required for weekend and alternating on-call rotations.

Responsibilities

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, including painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on-call, providing timely assistance and support.
• Clean property breezeways, common areas, and amenities daily, including general groundskeeping.
• Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• Uphold an ownership mentality: perform work as if you owned the property.
• Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.
• Complete apartment turnovers within a 3-day timeframe for both modern and vintage buildings.

Requirements

• Proficiency in diagnosing and repairing plumbing and electrical systems.
• EPA License and possession of basic personal tools.
• Capability to handle drywall/plaster repairs, painting, and lock replacements.
• Experience managing apartment turnovers (within 3 days) for both modern and vintage buildings.
• Active driver’s license, clean driving record, and a reliable vehicle for daily tasks and on-call duties.
• Strong communication skills and a talent for effective problem-solving.
• Physical ability to lift over 50 lbs, navigate stairs, and remain active on your feet throughout the shift.

Skills

• Plumbing repair and diagnosis.
• Electrical repairs, including wiring, outlets, and fixtures.
• Plaster/drywall repair and seamless finishes.
• Painting with attention to detail and quality.
• Lock replacement for security and functionality.
• Groundskeeping to maintain curb appeal.
• Problem-solving and decision-making for efficient issue resolution.
• Practical communication for interactions with team members, vendors, and residents.

About the company

Dream Live Prosper Communities, a branch of DLP Capital, focuses on fostering exceptional careers alongside great communities. We are committed to providing superior service so that every resident loves their home. DLP Capital has been honored on numerous Best Places to Work lists and has maintained a position on the Inc. 5000 list of fastest-growing companies for 13 consecutive years.

Mission and Values

• Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.
• Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.
• BHAG: Positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our culture is driven by ambitious goals and a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values

• Driven for Greatness: Pursuing knowledge and growth both personally and professionally.
• Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.
• Grit: Demonstrating endurance and commitment to achieve long-term goals.
• Community: Elevating the greater good and cultivating thriving relationships.
• Authenticity: Being true to ourselves and others, fostering growth through open dialogue.
• Prepared to Win: Applying discipline and consistent effort to achieve our goals.
• Kingdom Impact: Sharing God’s love through our work and service.
• Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.
• Stewardship: Committing to those who trust us with their capital, communities, and careers.
• Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits

• Paid Time Off (PTO).
• Health, dental, vision, and life insurance.
• 401(k) matching.
• Learning and educational incentives.
• Volunteer Time Off.
• Well-being programs.
• Company events.
• Self-improvement and productivity tools.
• The opportunity to make a meaningful difference in the lives of residents.