Service Technician

About the role

Play a crucial role in ensuring the comfort of our residents. Lead a dedicated team committed to maintaining the safety and cleanliness of our building.

Responsibilities

• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move-in within 5 days, including repairs and replacements.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on-call.
• Implement cost-saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage maintenance team's hours, focus, and on-call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well-stocked maintenance shop without unnecessary spending.
• Streamline purchasing processes for cost-effective acquisitions.
• Perform technician and groundskeeper duties as needed.
• Efficiently schedule vacancies for 5-day turns.
• Assign service requests for a 24-hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

Requirements

• Experience in plumbing repair.
• Ability to turn apartments in 5 days.
• Experience in electric repairs.
• Appliance repair skills.
• Proficiency in plaster/drywall repair.
• Strong painting skills.
• Experience in lock replacement.
• Familiarity with apartment unit turnovers in old and new buildings.
• Valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation.
• Possession of own basic tools.
• Excellent problem-solving and decision-making abilities.
• Familiarity with budgeting and cost control principles.
• Practical communication skills for interactions with team members, vendors, and residents.
• Relevant certifications and licenses in HVAC systems.
• Familiarity with property management operations is a plus.

Qualifications

• Starting at $21.00 hourly with bonus potential, depending on experience.
• Position type: Full-time.
• This job requires a flexible schedule with varied work hours that may include weekends.

Skills

• Strong communication skills.
• Effective problem-solving and decision-making abilities.
• Proactive approach to challenges.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.
• Knowledge of local regulations and codes.

Benefits

• PTO.
• Health/dental/vision/life insurance.
• 401(k) matching.
• Parental leave.
• Adoption services reimbursement/learning/educational incentives.
• Volunteer Time Off.
• Well-being programs.
• Company events.
• Self-improvement/productivity tools.
• The incredible feeling of making a difference.

Pay

• $21.00 hourly with bonus potential, depending on experience.

Schedule

• Varying work hours that may include weekends.

Equal Opportunity Employer

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com.