Service Technician

As a Service Technician, you play an important role in helping us deliver on our mission of building Thriving Communities. You are responsible for maintaining our affordable rental communities so that they remain high quality homes for working families. Your role ensures everything operates smoothly, from responding to resident requests to tackling plumbing and electrical issues. You are a dedicated hands-on problem solver who drives value in multiple areas of building maintenance.

About the role

Location: Harbor House on Saratoga, 6225 Saratoga Blvd., Corpus Christi, TX 78414. This is a full-time position requiring a flexible schedule with varied work hours that may include weekends.

Requirements

• HVAC certification required
• Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
• Able to complete apartment turns within five (5) days
• Experience with turnovers in both new and older buildings
• Must provide own basic tools
• Strong problem-solving and decision-making abilities
• Clear, professional communication with residents, vendors, and teammates
• Familiar with property management operations and basic budgeting principles (preferred)
• Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on-call rotation
• Able to lift and carry up to 50 lbs independently
• Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
• Able to stand, walk, bend, kneel, and crouch for extended periods
• Comfortable working indoors and outdoors in varying weather conditions
• Must be available for after-hours emergencies and on-call rotation
• Consistent, dependable attendance required

Responsibilities

• Provide exceptional service to residents, exceeding expectations
• Address resident maintenance and service requests promptly
• Identify and resolve hazardous property conditions
• Prepare vacant apartments for move-in within 5 days, including repairs and replacements
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs
• Maintain grounds and ensure cleanliness
• Respond to emergency calls when on-call
• Implement cost-saving initiatives and manage budgets effectively
• Respond to resident requests within 24 hours
• Manage the service team's hours, focus, and on-call schedule
• Provide mentorship and coaching to team members
• Maintain a well-stocked maintenance shop without unnecessary spending
• Streamline purchasing processes for cost-effective acquisitions
• Perform technician and groundskeeper duties as needed
• Efficiently schedule vacancies for 5-day turns
• Assign service requests for a 24-hour turnaround
• Manage security deposit dispositions and attend meetings as required

About the company

At Dream Live Prosper Communities, we believe in building not just great communities but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years.

Our mission is to lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation. Our purpose is to passionately make an extraordinary impact by transforming lives and building Thriving Communities. Our Big, Hairy, Audacious Goal (BHAG) is to positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Core Values

• Driven for Greatness: Pursuing knowledge and growth both personally and professionally.
• Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.
• Grit: Demonstrating endurance and commitment to achieve long-term goals.
• Community: Elevating the greater good and cultivating thriving relationships.
• Authenticity: Being true to ourselves and others, fostering growth through open dialogue.
• Prepared to Win: Applying discipline and consistent effort to achieve our goals.
• Kingdom Impact: Sharing God’s love through our work and service.
• Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.
• Stewardship: Committing to those who trust us with their capital, communities, and careers.
• Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits

• Paid Time Off (PTO)
• Health, dental, vision, and life insurance
• 401(k) matching
• Learning and educational incentives
• Volunteer Time Off
• Well-being programs
• Company events
• Self-improvement and productivity tools