Service Technician

About the role

At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top‑quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We’re currently seeking a Service Technician to join our growing team. If you're energized by a fast‑paced environment and have a passion for delivering great service, we’d love to hear from you. For a closer look at the job, visit this link.

Why Join Us

• Be part of a trusted, established company
• Enjoy a supportive, team‑oriented work culture
• Take pride in helping businesses stay fueled and focused
• Bring your drive, reliability, and commitment to excellence—and let’s brew success together!

Responsibilities

• Perform scheduled and unscheduled service activities on coffee brewing equipment, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
• Instruct customers on proper use of coffee equipment, respond to inquiries, and communicate customer issues to appropriate First Choice staff.
• Complete all service calls and related paperwork accurately and timely.
• Maintain proper parts inventory for assigned service vehicle and conduct monthly inventory of parts.
• Refurbish and repair coffee equipment for use at customer sites.
• Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
• Ensure assigned service vehicle undergoes routine maintenance, obey all traffic laws, and maintain a valid driver’s license.
• Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
• Maintain and clean the service area.
• Receive, organize, and maintain parts for equipment.

Pay

Starting hourly rate of $20.00–$24.00, with monthly bonus opportunities.

Benefits

• 401(k) and company matching
• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life insurance
• Paid vacation and sick time
• 9 paid holidays

Requirements

• High school diploma or equivalent
• Past experience is a plus
• Valid driver’s license