Service Technician
Daiohs First Choice · Sterling, VA · 2 mo ago
On-siteInformation Technology$20–$24/hrFull-time
At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
About the role
We're currently seeking a Service Technician to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.
- Perform scheduled and unscheduled service activities on our coffee brewing equipment, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
- Instruct customers on the proper use of coffee equipment, respond to inquiries from customers about coffee equipment, and communicate customer inquiries to appropriate First Choice staff.
- Complete all service calls and related paperwork in an accurate and timely manner.
- Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
- Refurbish and repair coffee equipment for use at customer sites.
- Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
- Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver’s license.
- Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
- Maintain and clean the service area.
- Receive, organize, and maintain parts for equipment.
Want to see what the job is really like? Click here to learn more about A Day in the Life of a Service Technician.
Requirements
- High school diploma or equivalent
- Past experience is a plus
- Valid driver’s license
Benefits
- Starting hourly rate of $20.00-$24.00
- Monthly bonus opportunities
- 401(k) and company matching
- Medical, dental, and vision insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Paid vacation and sick time
- 9 paid holidays