Service Technician

About the role

Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality. We are seeking a detail-oriented Tank Assembly Technician to join our Field Service team! This role is responsible for assembling, inspecting, and preparing custom tanks to meet production and quality standards.

Responsibilities

• Assemble and configure tanks according to detailed production drawings, specifications, and quality standards.
• Install fittings, valves, gauges, and other components onto tanks, ensuring proper placement and functionality.
• Conduct inspections and functional tests on assembled tanks to ensure compliance with quality control standards.
• Maintain accurate records of assembly processes, testing results, and inventory usage.
• Safely handle materials and components, including organizing and maintaining workstations and tools.
• Work closely with the production and engineering teams to address issues and maintain production schedules.
• Identify and resolve issues in assembly processes to maintain quality and efficiency.
• Follow safety protocols and guidelines to maintain a safe and organized work environment.

Required Qualifications

• High school diploma or equivalent required.
• Technical training or certifications in mechanical assembly or related fields is a plus.
• OSHA-30 Certification required.
• 1-3 years of experience in a manufacturing or assembly environment is preferred.
• Strong ability to understand and follow technical instructions, blueprints, and drawings.
• Familiarity with hand tools, power tools, and mechanical systems.
• Ability to read and interpret technical drawings and specifications.
• Consistently ensures precision and accuracy in assembly and testing processes.
• Effectively prioritize and complete tasks to meet production deadlines.
• Demonstrates resourcefulness in troubleshooting and resolving assembly challenges.
• Works well within a team environment and communicates effectively with colleagues and supervisors.
• Must be able to lift up to 50 lbs, stand for extended periods, and work in a manufacturing environment.

Metrics/KPIs

• On-Time Assembly Completion: Percentage of tanks completed on schedule.
• First-Time Quality Rate: Percentage of tanks passing inspection without rework.
• Safety Compliance: Number of incidents or safety violations.
• Inventory Accuracy: Proper usage and recording of materials in line with production requirements.

Cougar Core Values

• Passion for Cougar's Brand
• Commitment to Partners
• Reliable, Responsible, Resourceful
• Cougar Family-Oriented

Cougar Promise

• Commitment
• Communication
• Cutting-Edge Technology