Service Technician

About the role

Continental Properties is looking for a motivated and empowered Service Technician to join our team of dedicated professionals at our beautiful Springs at Hibiscus Crossing residential apartment community in West Melbourne, FL. You will provide above and beyond customer service and an unmatched level of personal attention to residents. You will address our resident's service needs and will help maintain facility operations. You will report to the Service Supervisor.

Pay

Full‑time position with a base pay range of $21.50 – $25.00 per hour, plus additional earning potential through position‑specific performance incentives.

Responsibilities

• Providing an Exceptional Resident Experience – take pride in the property's overall appearance by regularly walking the grounds to ensure top‑notch curb appeal, while delivering outstanding customer service with a courteous, professional approach in every interaction.
• Be a team player with a “no task is too small” mindset – willing to roll up your sleeves and do whatever it takes to keep the community looking great and residents happy, even when the work isn’t glamorous.
• Hands‑on Work – diagnose and repair a wide range of maintenance needs including HVAC, electrical, plumbing, appliances, carpentry, flooring, and more to keep the community running smoothly and residents comfortable.
• Day‑to‑Day Maintenance & Community Operations – maintain the overall appearance and safety of the property by performing grounds upkeep, pressure washing, painting, trash removal, and stepping in for additional needs like unit touch‑ups and snow removal (in applicable states).
• Use smart technology – utilize software and mobile apps daily to manage, track, and complete work orders and keep everything running efficiently.

Requirements

• Hands‑on experience in maintenance, manual labor, or a related trade and ready to hit the ground running.
• Flexible and reliable with a willingness to work overtime, on‑call shifts, and non‑traditional schedules including weekends and holidays when the community needs you.
• Physically capable of meeting the demands of the role – bending, lifting up to 100 lbs independently (up to 250 lbs with assistance), and comfortable using technology like computers, tablets, and phones to stay connected and get the job done.

Skills

• Strong customer‑service orientation.
• Ability to work independently and as part of a team.
• Good troubleshooting and repair skills across multiple trades.
• Comfortable with technology and mobile work‑order systems.

Benefits

• On‑site living discount – enjoy the convenience and luxury of living steps away from work with a discount on our on‑site apartments.
• Performance incentives – additional earning potential on new leases and renewals, quarterly and year‑end bonuses based on community performance.
• Industry‑leading benefits package – medical, dental, and vision plans, flexible spending accounts, 401(k) with company match, company‑paid life and disability insurance.
• Family support – 6‑weeks paid parental leave and family‑forming & fertility resources (up to 12‑weeks leave for birth mothers).
• Career growth – paid professional memberships, certifications, tuition reimbursement.
• Mental health & wellness – 8 free counseling sessions per year and access to additional wellness resources.
• Work‑life balance – generous vacation time, 9 paid holidays, 4 company‑paid half‑days during designated months.
• Community & connection – informal gatherings, lunches, community and company events, volunteer opportunities, vibrant social culture.
• Culture of belonging – IDEA (Inclusion, Diversity, Equity, & Allies) initiatives, Business Resource Groups, You Belong Here program.

Schedule

Full‑time role with expectations to work overtime, on‑call shifts, and non‑traditional schedules including weekends and holidays as needed.