Service Technician

A&H Equipment Co. has been the leading provider of municipal, truck, and environmental solutions in Pennsylvania, West Virginia, and Ohio since 1963.

About the role

A&H is seeking a Service Technician with general product and equipment knowledge, strong mechanical skills, and the ability to maintain a safe and clean environment. This position reports directly to the Service Manager and requires a professional work ethic with customers and the A&H team.

Responsibilities

• Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
• Install parts and add-on equipment as per install specifications.
• Demonstrate knowledge of functionality and operations of equipment.
• Perform safety inspections on equipment.
• Operate a forklift with necessary certification.
• Weld and fabricate as needed within the shop to support service operations.
• Assist department with various customer-related issues including incoming calls, quotes, and status updates on open jobs.
• Maintain excellent level of customer service.
• Consistently follow all A&H Equipment safety guidelines.
• Complete necessary paperwork as required for contracts, clients, and company standard operating procedures.
• Complete CBT training certification and all needed manufacturer training.

Requirements

• High school diploma or GED required; vo-tech or vocational school education encouraged.
• 1+ year of experience in a service technician role preferred but not required.
• Driver’s license required; driving for company purposes may be needed.
• Ability to obtain forklift certification.
• General knowledge and experience with computer systems required; experience with a service system preferred.
• Possession of Class B CDL highly preferred; interest in obtaining one if not currently held.

Working Environment and Physical Conditions

• Ability to lift and carry up to 80 lbs independently at waist height and above the head.
• Exerting significant force to align tracks, move heavy tool chests, or position components.
• Frequently ascending and descending ladders or using machine tracks and grabbing handles to reach engine compartments.
• Extensive time spent crawling, kneeling, or squatting to access the undercarriage.
• Reaching and working with arms above shoulder level for extended periods.
• Maintaining a firm grip on heavy hand tools and power equipment.
• Ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces.
• Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces.
• Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift.
• Employees may regularly be asked and expected to work overtime.

Benefits

• Team-oriented and positive working environment.
• Competitive hourly wage.
• Medical coverage.
• Paid uniform.
• Paid vacation.
• 401K.

Schedule

Standard shift: 7:00 AM – 3:30 PM with overtime available.