Service Technician
Compass Business Solutions, Inc. · Independence, MO · 1 mo ago
Information TechnologyFull-time
Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.
About the role
A&H is seeking a Service Technician responsible for repairing customers’ equipment, with general product and equipment knowledge, strong mechanical skills, and the ability to maintain a safe and clean environment. The technician will report directly to the Service Manager and must maintain a professional work ethic with customers and the A&H Team.
Responsibilities
- Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems.
- Install parts and add-on equipment per install specifications.
- Demonstrate knowledge of functionality and operations of equipment.
- Perform safety inspections on equipment.
- Operate a forklift with necessary certification.
- Weld and fabricate as needed within the shop to support service operations.
- Assist department with various customer‑related issues including incoming calls, quotes, status of open jobs updates, and more.
- Maintain an excellent level of customer service.
- Consistently follow all A&H Equipment safety guidelines.
- Complete necessary paperwork as required for contracts, clients, and company standard operating procedures.
- CBT training certification – willingness to complete all needed manufacturer training.
Requirements
- High school diploma or GED required; vo‑tech or vocational school education encouraged.
- 1+ year of experience in a service technician role preferred but not required.
- Valid driver’s license required (driving for company purposes may be required).
- Ability to obtain forklift certification.
- General knowledge and experience with computer systems required; experience working with a service system preferred.
- Possession of a Class B CDL highly preferred; interest in obtaining a Class B CDL is also preferred if not currently held.
Benefits
- Team‑oriented & positive working environment
- Competitive hourly wage
- Medical coverage
- Paid uniform
- Paid vacation
- 401K
Schedule
The standard shift for this role is 7:00 AM‑3:30 PM with overtime available; employees may regularly be asked and expected to work overtime.