Service Technician

About the role

Highway Motors believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent required
• ASE certification preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Great Facility
• Health and wellness
• Discounts on products and services