Service Technician

About Us

Join Southeastern Garage Doors (Banko), a trusted leader since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you’re looking to grow your career with a company that values its people and takes pride in its work, Southeastern Garage Doors (Banko) is the place to be.

About the Role

As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Southeastern Garage Doors (Banko) is committed to providing top-tier training, industry-leading tools, and long-term career growth.

Responsibilities

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.
• Document completed work, materials used, and maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solution-based recommendations.
• Review work orders for accuracy before leaving job sites.
• Work closely with management and report any job-site issues promptly.

Qualifications

• High school diploma or GED required.
• At least 1–2 years of experience in garage doors, construction, electrical, HVAC, or a related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver’s license with a clean 3-year driving record.
• Ability to lift 75+lbs, work on your feet, from a ladder, and perform tasks in outdoor conditions.
• Strong communication and customer service skills.
• Ability to pass a background check and drug screen.
• Comfortable with face-to-face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety-driven, and committed to high-quality workmanship.
• Comfortable working in a piece-rate environment once trained.

Benefits

• Full-time schedule with competitive pay
• Medical, dental, 401(k), PTO, and holiday pay
• Opportunities for advancement
• Supportive, team-oriented work culture

Requirements

• Valid and 3-year minimum clean driving record (MVR).
• Ability to pass a background check.
• Ability to work a full-time schedule.
• Ability to lift 75+lbs in outdoor conditions.
• Reliable, punctual, and committed to quality work.