Service Technician

Benefits & Perks

• Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment — no open enrollment required
• Free Direct Primary Care ("Concierge") doctor
• Earn up to 4 weeks of paid vacation, with the option to cash out
• Paid Bereavement Leave
• 5 Paid Holidays plus one additional floating PTO day
• Employer-paid Life Insurance
• Employer-paid Long-Term Disability
• Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)

RESPONSIBILITIES

• Approach, Greet, and Offer Assistance Or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
• Maintain and/or Exceed Flag Hours/Goals As Required By Dealer
• Test-Drive Vehicles, Test Components and Systems, and Utilize Diagnostic Tools and Special Service Equipment To Diagnose and Repair Customer Vehicles
• Perform Work Specified On The Repair Order With Efficiency and In Accordance With Dealership Policies and Procedures
• Communicate Directly With The Service Writer To Report Any Safety Needs or Additional Service Needed.
• Provide As Accurate As Possible Estimates Of Time Needed and Cost for All Repairs
• Ensure Work Efficiency To Complete Customer Repairs In A Timely Manner
• Maintain Accurate Records Of All Maintenance and Repair Work
• Execute Repairs Under Warranty To Manufacturer Specifications and Within Their Required Guidelines
• Maintain The Work Area In A Clean And Orderly Condition and Follow Prescribed Safety Regulations
• Maintain Required Levels Of Acura Certification
• Other Duties As Requested Or Assigned

REQUIREMENTS

• Prior Automotive Experience Preferred
• Minimum High School Diploma or GED Equivalent Required
• Valid Driver’s License
• Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
• Excellent Communication and Customer Service Skills
• Professional Appearance and Work Ethic
• Self-Motivated
• Strong Teamwork Skills
• Ability To Work In A Fast Paced Environment
• Solid Work Ethic Around Attendance and Punctuality