Service Technician

About the role

As a Service Technician, your mission is to provide unparalleled service support to both internal and external customers with a focus on professionalism, time management, and profitability. This role is based on‑site at our office in Geismar, LA, United States.

Responsibilities

• Perform commissioning, maintenance, and repair of generators, diesel and electric air compressors, and pumping systems
• Diagnose and troubleshoot mechanical/electrical, engine, and control system issues
• Perform preventive maintenance and inspections in accordance with service schedules and OEM guidelines
• Configure, test, and troubleshoot control systems and instrumentation
• Complete service reports, inspection records, and documentation accurately and timely
• Follow established safety procedures, lockout/tagout requirements, and environmental regulations
• Coordinate with technical support and parts teams to resolve complex issues
• Support equipment commissioning, load testing, and performance verification
• Identify potential equipment issues and recommend corrective or preventive actions
• Represent the organization professionally while working on customer sites
• Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
• Perform other duties as assigned

Qualifications

• High school diploma or GED required
• Technical diploma, associate degree, or equivalent hands‑on experience in diesel, electrical, or industrial equipment service preferred
• 3+ years of field service experience supporting generators, compressors, pumps, or related industrial equipment
• Strong knowledge of diesel engines, electric motors, power generation systems, and industrial mechanical equipment
• Experience servicing industrial generators, air compressors, and pumping systems
• Proficiency troubleshooting mechanical, electrical, and control systems, including sensors, wiring, and generator controllers (DEIF, ComAp, Deep Sea, Woodward, etc.)
• Ability to read and interpret electrical schematics, technical manuals, and service documentation
• Experience with commissioning, startup support, load bank testing, and diagnostic equipment
• OEM, dealer, or manufacturer‑authorized service experience preferred
• Skilled in the use of diagnostic tools, meters, and service software
• Strong problem‑solving, troubleshooting, and root cause analysis capabilities
• Excellent time management, organization, and job prioritization skills
• Clear verbal and written communication with accurate service documentation
• Ability to work independently in customer and field environments
• Demonstrated commitment to safety, quality, and procedural compliance
• Valid driver's license with the ability to travel to customer sites as required

Benefits

• Competitive wages
• World‑class benefits package including medical, dental, and vision insurance
• Company‑paid life, short and long‑term disability insurance
• Generous paid time off
• 401(k) matching and automatic company contribution