Service Technician

About the role

ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Responsibilities

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Operate power tools and perform physically demanding tasks (lifting up to 110 lbs., climbing ladders, kneeling).
• Participate in on-call rotations after certification and training.

Requirements

• Mechanical aptitude with experience in repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.
• Must meet the minimum age requirement of 21 due to job‑related responsibilities.
• Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required.

Benefits

• Competitive pay ($25–$35 per hour based on qualifications).
• Company provided vehicle for job-related travel.
• Uniforms and safety PPE provided.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Tuition reimbursement and service awards.
• Flexible scheduling.
• Ongoing training and recognition, including AAADM certification.

Schedule

• On-call responsibilities only after adequate training.