Service Technician

Job Overview

We are seeking a skilled and motivated Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Responsibilities

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems
• Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas related issues with commercial kitchen equipment

Requirements

• High school diploma or GED required; bachelor's degree or certification preferred
• Experience a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment
• Ability to build strong relationships with the customer and display excellent communication skills
• Able to manage your workflow in a timely and consistent manner
• Able to lift to 55 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment
• Problem-solving skills and mechanical aptitude
• Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical

Qualifications

• Valid driver's license with a clean driving record as outlined with our company policy
• Able to pass a satisfactory background and drug screening
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements

Physical Requirements

• Ability to lift and carry up to 50 to 75 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment
• Comfortable working in various environments, including confined spaces and heights
• Stand, walk, and bend for extended periods and climb up and down ladders
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment

Benefits

• Competitive salary and performance-based bonuses
• Salary range is based on technical knowledge and years of experience
• Health, dental, and vision insurance
• Retail plan with company match
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and professional development opportunities

About the Role

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Company Overview

We are an excellent-oriented company that proudly serves Alabama, Georgia, Tennessee, the Carolina's, and Florida area with over 30 years of combined experience. We are a business that provides exceptional quality in the commercial/industrial in HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance. Ameriserve is on a mission to lead the industry by investing in technicians and owner-operators with expertise and character. We are best in class equipped with industry leading technology, training, training and safety standards. We go above and beyond with proactive, step-above service.