Service Technician

General Responsibilities

• Work independently and with a team towards project-based installations and service calls.
• Ensure timely completion of daily tasks, procedures, and documentation assigned.
• Show professionalism, organization, and ability to manage multiple tasks.
• Be hardworking, computer proficient, have a clean driving record, and be a team player.

Key Job Responsibilities

• Complete complex audio/video installs, setups, and calibrations.
• Control system design (including control/lighting/shading) and theater room installation.
• Advance troubleshooting of both simple and complex systems.
• Design, install, and set up advanced networking/data systems.
• Program advanced systems.
• Support legacy and/or third-party products and systems.
• Understand multi-room systems and setups.
• Have advanced understanding of security system programming and design.

Job Requirements

• Strong verbal and written communication skills.
• Detailed, organized, and multitasking abilities.
• Ability to work rotating on-call service schedules.
• Excellent skills with desktop and mobile computing.
• Clean driving record and background check.
• At least 3 years of field experience.
• Solid experience with projectors, screens, displays, wiring, cabling, computer controls, rack-building, and the complete AV equipment package.
• Experience working onsite at customer's business.