Service Technician

Primary Function

The Residential/Commercial Service Technician responsibilities include but not limited to; delivering salt, basic filter changes, preventative maintenance and maintaining customer relationships. The Residential/Commercial Service Technician I must have the ability to work on their own with little direct supervision, a clean driving record, and be mechanically minded.

Responsibilities

• Deliver salt to both residential and commercial customers.
• Basic service of equipment like filter changes
• Follow proper lifting techniques for repetitive lifting, and pushing of the salt and equipment
• Maintain customer relationships and provide answers during service calls and salt deliveries.
• Communicate with management, sales and customer service to resolve customer complaints.
• Travel in company vehicle to support and maintain service area.
• Maintain service vehicle inventory.
• Adhere to company safety and vehicle practices.
• Take in salt deliveries and unload into the warehouse via forklift.
• Basic shop duties such as cleaning and building maintenance.
• Perform any other activities as needed or as directed.

Qualifications

• A high school diploma (or GED equivalent)
• A valid driver's license
• An insurable driving record
• The ability to lift 50lbs consistently throughout the day
• A successful completion of pre-employment screenings, including DOT requirements
• The ability to work in a variety of environments and temperatures (crawl spaces, attics, etc.)