Service Technician Associate I (Contract)

About the Role

Latitude AI develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone. When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people.

This is a contract role with a duration of 1 year (12 months). The Service Technician Associate will work as part of the Service Operations team providing electric and hybrid vehicle mechanical maintenance and support. This entry-level to intermediate role will also perform independent project tasks primarily focusing on new vehicle builds.

Responsibilities

• Up-fit Latitude technology into new and existing fleet vehicles
• Perform professional level automotive repairs
• Accurately document all findings and track time accordingly
• Develop diagnostic skills in the autonomous vehicle field
• Communicate with cross-functional teams
• Follow provided work instructions completely and accurately
• Work in small teams as needed to complete any engineering requirements
• Track inventory of the location's parts and supplies
• Maintain a clean and organized workspace

Requirements

• High School Diploma or GED equivalent with two (2) years of employment experience
• Experience working on vehicles professionally
• Valid driver’s license in the state of residence and ability to meet Latitude AI’s minimum driving record requirements, as verified by Motor Vehicle Record background checks prior to hire and periodically thereafter
• Able to create, modify, and install wiring systems and harnesses
• Entry-level knowledge of vehicle diagnostic hardware and software
• Able to work independently and as part of a team
• Effective written and verbal communication skills
• Knowledge of Google Suite programs including Documents, Sheets, and Gmail
• Expect to potentially travel up to 15% of the time for training and/or support of other office locations

Nice to Have

• Associate or Bachelor’s Degree in Engineering Technology or similar
• Vehicle conversion experience (e.g., firetrucks, ambulances)
• Experience with the function, installation, repair, and replacement of autonomous vehicles or active safety equipment
• Experience with flashing and re-flashing automotive control modules and CAN (Controller Area Network) bus operation
• Familiarity with vehicle integration software and data collection

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, sit, talk, and hear, use hands and fingers to operate a computer and telephone in an office environment
• Light to moderate lifting of up to 50 pounds is required
• Frequently required to stand, walk, or sit; climb or balance; and stoop, kneel, crouch, or crawl
• Regularly required to reach with hands and arms
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception
• Regular and predictable attendance is required