Service Technician and Sales

About the role

The Service Technician will support Maxair's growth in the Augusta area by servicing various HVAC equipment, performing both preventative maintenance and emergency repairs, and communicating effectively with customers, vendors, and co-workers.

Responsibilities

• Safely perform preventative maintenance visits to Maxair customers, servicing a variety of HVAC equipment including split systems, water source heat pumps, rooftop units, computer room air conditioners, mini-split systems, packaged systems, and more.
• Safely perform emergency service visits to Maxair customers as well as new customers.
• Purchase required material from supply house, using Maxair PO system, and submit weekly receipts.
• Complete all required paperwork in a timely and accurate manner.
• Communicate regularly with Maxair dispatcher to receive daily assignments and report completion.
• Communicate regularly with assigned Area Team Leader with any technical or customer issues.
• Communicate with Maxair service sales personnel to support repair quotes, new maintenance agreement quotes, and other customer needs.
• Maintain the equipment and inventory in your truck for maximum efficiency.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.
• Support Maxair financial goals and initiatives to achieve them.
• Conform with Maxair policies and procedures at all times.
• Continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear and conditions.
• Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
• Maintain any necessary licenses or certifications which may apply.
• Attend required department meetings.
• Attend company or vendor training as required.
• Work with and train any HVAC helpers which may be assigned to work with you.

Requirements

• Safely perform preventative maintenance visits to Maxair customers, servicing a variety of HVAC equipment including split systems, water source heat pumps, rooftop units, computer room air conditioners, mini-split systems, packaged systems, and more.
• Safely perform emergency service visits to Maxair customers as well as new customers.
• Purchase required material from supply house, using Maxair PO system, and submit weekly receipts.
• Complete all required paperwork in a timely and accurate manner.
• Communicate regularly with Maxair dispatcher to receive daily assignments and report completion.
• Communicate regularly with assigned Area Team Leader with any technical or customer issues.
• Communicate with Maxair service sales personnel to support repair quotes, new maintenance agreement quotes, and other customer needs.
• Maintain the equipment and inventory in your truck for maximum efficiency.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.
• Support Maxair financial goals and initiatives to achieve them.
• Conform with Maxair policies and procedures at all times.
• Continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear and conditions.
• Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
• Maintain any necessary licenses or certifications which may apply.
• Attend required department meetings.
• Attend company or vendor training as required.
• Work with and train any HVAC helpers which may be assigned to work with you.