Service Technician - 1st and 2nd Shifts Available

About the role

The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavy-duty trucks, large construction vehicles, buses and tractor trailers. Those tasks include Inspection, diagnosis, maintenance, installation and repair of components, engines, systems related to the heavy duty and medium duty vehicles.

Responsibilities

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues failures and performance.
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Completes assigned repairs and tasks in a timely and safe manner.
• Accurately records time, cause and correction on Repair Orders.
• Test components that may require to drive trucks before and after repairs.
• Participate and completes technical training and professional development.
• Other duties as assigned

Qualifications

• To perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
• Certificates, Licenses, Registrations
• Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.
• A current Commercial Driver's License is preferred but not required.
• Working hours: Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts, as diesel engine maintenance and repairs are often required outside of regular business hours.

Behaviors

• Interaction - The job requires frequent communication and engagement with others.
• People-Oriented - The job requires building rapport with a wide range of individuals.
• Customer-Focused - The job requires identification and fulfillment of customer expectations.
• Versatile - The job requires adapting to various situations with ease.
• Frequent Change - The job requires rapid shifts between tasks.
• Urgency - The job requires decisiveness, quick response, and fast action.
• Persistence - The job requires finishing tasks despite challenges or resistance.
• Following Policy - The job requires adhering to rules, regulations or existing methods.
• Consistent - The job requires predictable performance in repetitive situations.

Physical Requirements

• Mobility: The heavy-duty diesel technician should be capable of moving around the workshop or service area, which may involve walking, standing, bending, and potentially working in confined spaces or under vehicles. Ability to climb ladders.
• Vision: Good eyesight and visual acuity are important for a heavy-duty diesel technician to inspect and troubleshoot engine components, read technical manuals, and perform precision work.
• Hearing: The technician should have good hearing to diagnose engine sounds, communicate effectively with colleagues and customers, and be aware of any audible warnings or signals in the workshop. The noise level in the work environment is usually moderate, due to tools and engine noise.
• Manual Dexterity: A high level of manual dexterity is essential for a heavy-duty diesel technician to handle tools, components, and equipment with precision, and perform tasks such as disassembling, repairing, and reassembling engine parts.
• Lifting: This role often involves lifting heavy components or tools. The technician should have the physical strength and ability to safely lift and move heavy objects, following proper lifting techniques to prevent injury.
• Ability to lift a minimum of 60lbs – 150 lbs. unassisted.

Benefits

• Health and Wellness Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Products like Short-Term, Long-Term Disability
• Financial Stability and Retirement Preparedness
• Our 401(k) program includes a company match
• Retirement Planning Assistance
• Financial Guidance and Education
• Paid Time Off
• Full-time employees enjoy paid holidays and personal time
• Vacation based on the length of service.
• Resources when we face major challenges and life events
• Life Insurance Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma
• Paid Training and Tools Assistance to do the job right.

About Palmer Trucks

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.

Job Posting Information

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.