Service Technician (1672 - Glen Allen, Virginia)

Weekend hours and on-call rotation for after-hours emergencies required.

About the role

The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certification preferred.

Responsibilities

• Perform repairs to make-ready units in a timely manner.
• Respond to 24-hour on-call paging as scheduled by the Service Manager.
• Assist the Service Manager or Housekeeper with their work if necessary.
• Assist the Grounds personnel with trashing out units if necessary.
• Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.
• Inspect property for improvements and repairs and review with the Service Manager.
• Perform work order requests and assist the Service Manager with maintenance requests.
• Ensure that the grounds are free of litter at all times.
• Operate and perform scheduled maintenance properly on all equipment.
• Know the location of gas and water meter emergency cut-offs, all apartment and fixture cut-offs, and sewer clean-outs.
• Paint interior and exterior when required.
• Assist the Property Manager or other staff members when requested.
• Perform work orders with “same-day completion” in mind.
• Review work orders with Service Manager on a daily basis.
• Adhere to policies outlined in the Employee Handbook.
• Keep the Maintenance shop clean and in order at all times.
• Be immediately available in the event of snow.
• Follow the Maintenance General Operating Policies.
• Maintain a professional appearance in uniform and display a good attitude at all times.
• Be aware of personal hygiene and cleanliness while on the job.
• Understand the importance of a good attitude and “team spirit.” Work well with other staff members.
• Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed.
• Perform other duties as assigned.

Requirements

• HVAC skills – CFC certification.
• CPO certification preferred.
• Plumbing, electrical, and carpentry skills.
• Knowledge of SDS and OSHA.
• 608 Refrigerant Certification preferred but not required; will train if necessary.
• Reliable transportation.
• Current driver’s license.
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

Working Conditions

• Position may require night/weekend work.
• Required to be on call.
• Duties performed both inside and outside, even in extreme temperatures below 32°F and above 100°F.
• Regularly exposed to moving mechanical parts, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock.
• Occasionally exposed to wet and/or humid conditions, high or precarious places, fumes or airborne particles, extreme cold, extreme heat, and vibration.
• Moderate noise level in the work environment.

Physical Demands

• Regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, talk, or hear.
• Frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to taste or smell.
• Must frequently lift and/or move up to 100 pounds.
• Specific vision abilities required include peripheral vision and depth perception.

Benefits

• Health, Dental, and Life insurance.
• 401K retirement plan.
• Employee Assistance Program.
• Long-Term Disability coverage.
• Vacation and Sick Leave.