Service Technician (1591 - Newport News, Virginia)

Reports directly to the Service Manager.

About the role

Perform make-ready repairs to all vacant units prior to move-in. After-hours on-call required on a rotating basis. Must have reliable transportation.

Responsibilities

• Perform repairs to make-ready units in a timely manner.
• Respond to 24-hour on-call paging, as scheduled by the Service Manager.
• Assist the Service Manager or Housekeeper with their work if necessary.
• Assist the Grounds personnel with trashing out units if necessary.
• Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.
• Inspect property for improvements and repairs and review with the Service Manager.
• Perform work order requests and assist the Service Manager with maintenance requests.
• Ensure that the grounds are free of litter at all times.
• Operate and perform scheduled maintenance properly on all equipment.
• Know the location of gas and water meter emergency cut-offs, all apartment and fixture cut-offs, and sewer clean-outs.
• Paint interior and exterior when required.
• Assist the Property Manager or other staff members when requested.
• Perform work orders with “same-day completion” in mind.
• Review work orders with Service Manager on a daily basis.
• Adhere to policies outlined in the Employee Handbook.
• Keep the Maintenance shop clean and in order at all times.
• Be immediately available in the event of snow.
• Follow the Maintenance General Operating Policies.
• Maintain a professional appearance in uniform and display a good attitude at all times.
• Be aware of personal hygiene and cleanliness while on the job.
• Understand the importance of a good attitude and “team spirit.” Work well with other staff members.
• Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed.
• Perform other duties as assigned.

Requirements

• HVAC skills – CFC certification.
• CPO certification preferred.
• Plumbing, electrical, and carpentry skills.
• Knowledge of SDS and OSHA.
• 608 Refrigerant Certification preferred but not required; will train if necessary.
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Current driver’s license.
• Reliable transportation.

Skills

• HVAC
• Plumbing
• Carpentry
• Electrical
• Pool certification (if required)
• Knowledge of OSHA regulations and MSDS standards

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to taste or smell.
• Must frequently lift and/or move up to 100 pounds.
• Specific vision abilities required include peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly exposed to moving mechanical parts.
• Frequently exposed to toxic or caustic chemicals, outside weather conditions, and risk of electrical shock.
• Occasionally exposed to wet and/or humid conditions, high or precarious places, fumes or airborne particles, extreme cold, extreme heat, and vibration.
• Noise level in the work environment is usually moderate.

Benefits

• Health
• Dental
• Life insurance
• 401K
• Employee Assistance Program
• Long-term Disability
• Vacation and Sick Leave