Jobs · Information Technology · Ohio

Service Technician 1

Clean Energy · Twinsburg, OH · 1 mo ago
Information Technology$24.36–$36.54/hrFull-time
We need to produce HTML fragment with sections: About the role? The posting includes "Company Mission" and "Benefits Offered" etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to extract content. Let's parse the job posting: - Company Mission: description about Clean Energy mission. Could be "About the role"? Actually "Company Mission" could be considered "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: - About the role: could include company mission and summary of role? The summary is "Inspect, maintain, and perform minor to moderate repairs..." That's responsibilities. So About the role could be a brief description: maybe the company mission plus overview. We'll include company mission text as About the role. - Responsibilities: list of duties: inspect, maintain, perform repairs, generate service orders, clean stations, work on PMs, fill in for other techs, provide info to public, work with planners, etc. Also electrical, mechanical, general duties. We'll extract bullet list. - Requirements: maybe qualifications? The posting has "Qualifications" section with Education And/or Experience, Language Skills, Mathematical Skills, Reasoning Ability, Computer Skills, Certificates, Licenses, Registrations, Competencies (behaviors), Physical Demands, Work Environment. Those could be considered Requirements and Qualifications. But we have separate headings for Requirements and Qualifications. We need to decide what goes where. Typically Requirements = mandatory qualifications (education, experience, licenses). Qualifications = preferred or additional skills/competencies. However we can combine. Given instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have sections for each if content exists. We have Benefits Offered: list includes 401K, Medical, Dental, Vision, Life, AD&D and more. So Benefits section. Pay: salary range $24.36 to $36.54 per hour. Schedule: "This is a day shift working Monday through Friday". Also mention on-call 24/7 outside normal business hours may be required, availability during off-duty hours as required including potential overtime hours. So schedule info includes day shift M-F, plus on-call possibilities. We'll include schedule. Skills: maybe we can extract from Competencies (Quality, Communication, Teamwork, Persistence, Reliable, Accountable, Entrepreneurial, Leadership, Passion). Those are skills/behaviors. Could be Skills section. Requirements: maybe Education And/or Experience, Language Skills, Mathematical Skills, Reasoning Ability, Computer Skills, Certificates, Licenses, Registrations. Also Physical Demands and Work Environment could be under Requirements or separate but we don't have headings for those; we could include them under Requirements or Qualifications. But we have limited headings; we can put them under Requirements. Qualifications: maybe the Competencies (behaviors) as Qualifications. Let's structure:

About the role

Company mission text.

Responsibilities

  • ... list items ...

Requirements

  • Education And/or Experience: High School Diploma (preferred) or equivalent plus a minimum of 2 years of related or equivalent combination of education and experience.
  • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to apply practical understanding of detailed but uninvolved written or oral instructions. Strong problem solving and critical thinking skills.
  • Computer Skills: Basic knowledge of Microsoft Office applications.
  • Certificates, Licenses, Registrations: Valid driver’s license with a clean driving record required.
  • Physical Demands: Frequently lift/move up to 25 pounds, regularly up to 50 pounds, occasionally up to 75 pounds; lifting over 50 may require mechanical/second technician assistance; moving over 75 requires mechanical means or additional employee assistance.
  • Work Environment: Regular exposure to moderate to high noise areas; practice good judgment and refer to safety guidelines.

Qualifications

  • Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes, and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean workspace, company equipment and company vehicles. Safety is a high priority; performs job safely.
  • Communication: Communicates clearly, concisely, effectively, professionally, and timely. Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.
  • Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.
  • Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.
  • Reliable: Responds in a timely manner. Is honest, ethical, value-driven, and trustworthy. Keeps commitments made, completes assignments, and meets deadlines.
  • Accountable: Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.
  • Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company’s mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers.
  • Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and acts on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.
  • Passion: Is excited and creates enthusiasm about the company’s future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.

Skills

Maybe we could combine Skills with Qualifications but we already have Qualifications. Could we put Skills as separate? The posting didn't list specific technical skills beyond "Strong mechanical and/or electronics skill required." and "Must be proficient on a personal computer, laptop, and mobile devices." Also "Basic electrical troubleshooting and electrical repairs", "Basic mechanical troubleshooting". Those could be skills. Let's create Skills section with those.

Skills

  • Strong mechanical and/or electronics skill.
  • Proficiency with personal computer, laptop, and mobile devices.
  • Basic electrical troubleshooting and repairs.
  • Basic mechanical troubleshooting and repairs.
  • Ability to read and comprehend simple instructions, write simple correspondence.
  • Ability to add, subtract, multiply, divide; compute rate, ratio, percent; draw/interpret bar graphs.
  • Ability to apply practical understanding of detailed but uninvolved written or oral instructions; strong problem solving and critical thinking.
  • Basic knowledge of Microsoft Office applications.
  • Valid driver’s license with clean driving record.
But we already have many of those in Requirements. Might be duplication. Better to keep Requirements as mandatory, Qualifications as behaviors, Skills as technical abilities. However we have overlapping. Could combine but instruction says prefer few substantive sections over many thin ones. We have many sections already; maybe we can reduce. We could have: About the role, Responsibilities, Requirements (includes education, experience, licenses, physical demands, work environment), Qualifications (includes competencies/behaviors), Benefits, Pay, Schedule. That's 6 sections. Skills could be merged into Requirements or Qualifications. Let's merge technical skills into Requirements. Thus final sections: - About the role (company mission) - Responsibilities (duties) - Requirements (education/experience, language, math, reasoning, computer skills, certificates/licenses, physical demands, work environment, mechanical/electrical skills, proficiency with devices) - Qualifications (behaviors/competencies) - Benefits - Pay - Schedule Now we need to ensure we don't include boilerplate like "Reasonable accommodations may be made..." etc. We should keep substantive info but can remove repeated sentences like "Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That appears multiple times; we can keep one instance maybe but it's boilerplate; better to drop it. Also "Always practice good judgment and refer to the safety guidelines." appears multiple times; we can drop as boilerplate. Also "Supervisory Responsibilities This position has no supervisory responsibilities." That's not needed but could be included under Responsibilities? It's minor; we can drop. Also "Other duties as assigned." is generic; we can drop. We need to preserve all substantive information; not invent or summarize away detail. So we must keep the specifics: e.g., "Inspect, maintain, and perform minor to moderate repairs on “Compressed Natural Gas” (CNG), “Liquefied Natural Gas” (LNG), and/or “Liquid to Compressed Natural Gas” (LCNG) fueling equipment, including compressors, dispensers, priority panels, dryers, storage tanks and other related equipment." etc. We need to keep the list of duties exactly as given but we can format as
  • . Ensure we don't lose any detail. Let's extract responsibilities bullet points from the text: From "Summary Inspect, maintain, and perform minor to moderate repairs on “Compressed Natural Gas” (CNG), “Liquefied Natural Gas” (LNG), and/or “Liquid to Compressed Natural Gas” (LCNG) fueling equipment, including compressors, dispensers, priority panels, dryers, storage tanks and other related equipment." "During inspections, Service Technician I will identify corrective action and/or proactive maintenance service actions required on CNG / LNG / LCNG equipment and generate service orders for completion or assignment to Service Tech II, III, or Master Technicians." "Additionally, Service Technician I will ensure that assigned stations are operationally prepared for our customers by cleaning and wiping down equipment, removing visible trash and ensuring trash containers are emptied." "Work on PM’s and rebuild as secondary manpower under direction of Tech 2, 3, or Master." "Fill in for other technicians as required within the region." "At times, this position will provide

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