Jobs · Information Technology · Mississippi

Service Technician 1

Atmos Energy · Greenville, MS · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections only if real content. Remove boilerplate. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. The posting includes: - Primary Duties (list of duties) - Other Duties/Responsibilities (list) - Minimum Requirements (education, driver's license, certificates, computer skills, communication skills, physical demands) - Work Conditions (description) - Other Requirements (safety-sensitive screenings, drug testing, MVR background) - Job Family Service (maybe minor metadata) - Also mention "Must become familiar with the contents of the Safety Manual..." etc. We need to map to sections: Responsibilities (primary duties + other duties). Requirements (minimum requirements). Qualifications maybe overlapping; but we can combine. Skills (computer skills, communication skills). Benefits? Not mentioned. Pay? Not mentioned. Schedule? Not mentioned (though mentions shifts, holidays, weekends, emergency call outs, occasional extended hours - that could be schedule info). The posting says: "May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours." That's schedule info. So we can include Schedule section. Benefits: none mentioned. So omit. Pay: none. About the role: maybe we can include a brief prose summarizing role? The posting doesn't have an explicit "About the role" section, but we could create one from the description? The instruction: "Prefer a few substantive sections over many thin ones." We should only include sections when posting has real, specific content for it. There's no explicit "About the role" heading, but we could treat the initial paragraph as about the role? The first line: "THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION" is boilerplate. Then "Primary Duties Performs basic work using clearly prescribed procedures...." That's duties. So we could put that under Responsibilities. No separate About the role needed. Thus sections: Responsibilities, Requirements, Skills, Schedule, Work Conditions? Work Conditions maybe could be part of Requirements or separate? The instruction only lists specific headings; we should use those headings only. It says: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use those for section headings (e.g...). Likely we should stick to those. So we should not create a Work Conditions heading; we can incorporate work conditions into Responsibilities or Requirements? Probably under Responsibilities or Requirements? Work conditions are more about environment; could be part of Responsibilities? Might be better to include under Requirements? But the instruction says we should only include sections when posting has real, specific content for it. If we don't have a matching heading, we could omit that content? But we must preserve ALL substantive information. So we need to include that info somewhere under allowed headings. We can put work conditions under Responsibilities (as part of duties) or under Requirements (as part of physical demands). Physical demands already under Minimum Requirements. Work conditions about outdoors, weather, etc. Could be part of Responsibilities? Might be better to add a section "Requirements" and include subpoints like physical demands and work conditions. Or we could create a "Requirements" section that includes education, experience, certificates, computer skills, communication skills, physical demands, work conditions. That seems okay. Skills: computer skills, communication skills. Requirements: education, driver's license, certificates, OQ, OJT, etc. Schedule: mention stand-by duty, shifts, holidays, weekends, emergency call outs, occasional extended hours. We also have "Other Requirements: As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required." That could go under Requirements or maybe under Qualifications. We'll put under Requirements. Job Family Service: minor metadata; we can drop. Now we need to output HTML fragment only, no /, no markdown fences. We'll produce:

Responsibilities

  • ...
  • ...
We need to preserve all substantive information. Let's extract duties: Primary Duties: - Performs basic work using clearly prescribed procedures. - Responds to customer requests for service including connections and disconnections as becomes operator qualified. - Informs customer of needed repairs and answers basic questions. - Assures that customer understands and is satisfied with work completed. - May disconnect service as necessary and perform collection efforts on delinquent accounts. - Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. - Assists with activities to assure responsiveness to natural gas and other emergencies. - Completes and maintains accurate records and reports to comply with Company and regulatory requirements. - May read meters and record usage for billing. Other Duties/Responsibilities: - May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. - Is subject to reporting outside regular work area. - Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. - Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. - Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. - Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. - Must complete all required safety training. We also have "May have residence requirement due to call-out response time." That's under Work Conditions? Actually appears after "Work requires entry to customer premises." Let's capture work conditions: Work Conditions: - Work requires entry to customer premises. - Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces. - May have residence requirement due to call-out response time. - Works as an individual contributor and/or as member of a team. We also have physical demands under Minimum Requirements. Now Minimum Requirements: Educational/Experience Level: - Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). - Requires valid driver's license in accordance with Company standards. Certificates, Licenses, Etc.: - While at this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path. - Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills: - Requires ability to utilize the Company's internet/intranet web site and available resources for data entry, reference and/or retrieval tasks. Communication Skills: - Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Physical Demands: - Ability to lift and carry 45 pounds from the ground to 42 inches. (Ex: lifting and carrying a meter). - Ability to lift 53 pounds from the ground to 52 inches. (Ex: lifting and operating fire extinguisher). - Ability to generate 95-foot pounds of force at a contact point of 32 inches. (Ex: breaking loose fittings) - Ability to bend, stoop, squat, kneel, and/or crouch. - Ability to walk a distance of 500 feet. - Requires the acute sense of sight and hearing (corrected or uncorrected) and strong sense of smell. - Occasional work on ladders, roofs, attics, and under houses as well as confined space. Other Requirements: - As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Job Family Service: (drop) Now we need to map to sections. Responsibilities: combine Primary Duties and Other Duties/Responsibilities (including safety, values, etc.) but maybe separate? We'll put all duties under Responsibilities. Requirements: education, driver's license, certificates/OQ/OJT, computer skills, communication skills, physical demands, other requirements (screenings). Also maybe include work conditions? Could be part of Requirements? But we have schedule separate. Skills: computer skills and communication skills could be under Skills, but we already placed them under Requirements. To avoid duplication, we need to decide where each piece goes. The instruction: Use sections for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should separate Skills from Requirements. So we need to put computer skills and communication skills under Skills. Requirements should contain education, experience, certificates, licenses, physical demands, other requirements (screenings). Qualifications maybe similar to Requirements; but we can omit Qualifications if we don't have distinct content. We'll not include Qualifications heading. Thus: Responsibilities: duties list. Requirements: education, driver's license, certificates/OQ/OJT, physical demands, other requirements (screenings). Also maybe include "Must become familiar with the contents of the Safety Manual..."? That's more of duty/value; we already have under Responsibilities. Skills: computer skills, communication skills. Schedule: stand-by duty, work shifts, holidays, weekends, emergency call outs, occasional extended hours. Also maybe "May have residence requirement due to call-out response time." That's schedule/residence; could go under Schedule. We also have "Is subject to reporting outside regular work area." That's duty? Could be under Responsibilities. Now we need to ensure we don't include boilerplate like "THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES..." etc. Also remove EEO statements. Now produce HTML. We'll need to wrap each section in

heading and then
  • for lists,

    for prose. For sections with multiple items, we can use

      . For single paragraph maybe

      . We'll use

        for each. Let's craft. Responsibilities: list items. We'll combine all duty sentences into list items. List: - Performs basic work using clearly prescribed procedures. - Responds to customer requests for service including connections and disconnections as becomes operator qualified. - Informs customer of needed repairs and answers basic questions. - Assures that customer understands and is satisfied with work completed. - May disconnect service as necessary and perform collection efforts on delinquent accounts. - Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. - Assists with activities to assure responsiveness to natural gas and other emergencies. - Completes and maintains accurate records and reports to comply with Company and regulatory requirements. - May read meters and record usage for billing. - May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. - Is subject to reporting outside regular work area. - Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. - Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. - Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. - Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and

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