Service Tech (yard)

About the role

WillScot is North America’s leading provider of complete temporary space solutions, serving customers in the United States, Canada, and Mexico. The Service Technician is a multi‑functional position responsible for inspecting, repairing, and preparing modular buildings and mobile office trailers. The role requires a strong eye for quality, a commitment to safety, and the ability to provide courteous customer service.

Responsibilities

• Act in accordance with WillScot Safety, Transportation, and Environmental Policies.
• Lead and promote employee health and safety through training, observations, and regular assessments.
• Attend periodic safety meetings and maintain a clean, organized work area.
• Operate a company vehicle safely; maintain a valid driver’s license with an excellent driving record.
• Perform repairs on mobile office trailers, including framing, finish carpentry, electrical, flooring, plumbing, painting, and running gear.
• Conduct check‑in/out inspections of rented buildings to determine repair scope and document damages for invoicing.
• Create floor‑plan drawings as needed.
• Execute customer‑requested modifications.
• Maintain proper inventory levels of equipment, tools, parts, and VAPS required for service tasks.
• Provide courteous customer service over the phone and in person, explaining repairs and services.
• Ensure trailers are ready for scheduled delivery dates at required quality levels.
• Complete paperwork for deliveries, pick‑ups, and service calls.
• Perform HVAC system checks and maintenance per company guidelines.
• Assist with service‑related tasks in the yard and at field locations as business needs dictate.

Requirements

• High School diploma or GED.
• Valid driver’s license with a clean driving record.
• Ability to work independently in a fast‑paced environment.
• Basic computer proficiency.
• Strong communication skills for interaction with customers, salespeople, contractors, and internal staff.
• Carpentry knowledge and experience (required).
• Electrical, plumbing, and welding experience (preferred).

Skills

• Commitment to safety and environmental standards.
• Customer‑service orientation.
• Inventory management.
• Ability to read and create floor‑plan drawings.
• Problem‑solving and troubleshooting of building systems.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Paid time off, including company holidays.
• Tuition reimbursement.
• Retirement savings plan with company match.
• Variable pay opportunities such as commission, bonuses, performance rewards, and other incentive programs.