Service Tech (yard)
WillScot · Roanoke, VA · 1 mo ago
Manufacturing$18.35–$23.9/hrFull-time
About the role
WillScot’s Service Technicians are multi‑functional tradespeople who inspect, repair, and ready modular buildings for a fleet of temporary space solutions. The role requires a strong eye for quality, a commitment to safety, and the ability to provide courteous customer service both over the phone and in person.
Responsibilities
- Act in accordance with WillScot’s Safety, Transportation, and Environmental Policies.
- Lead and promote employee health and safety through DuPont STOP, training, observations, and regular branch assessments.
- Attend periodic safety meetings and maintain a clean, organized work area.
- Operate a company vehicle safely; maintain a valid driver’s license with an excellent driving record.
- Perform repairs to mobile office trailers, including framing, finish carpentry, electrical work, flooring, plumbing, painting, and running gear.
- Conduct check‑in/out inspections of rented buildings to determine repair scope and document damages for invoicing.
- Create floor‑plan drawings as needed.
- Perform customer‑requested modifications to trailers.
- Maintain proper inventory levels of equipment, tools, parts, and VAPS required for service tasks.
- Provide courteous customer service, explaining all repairs and services to customers.
- Ensure trailers are ready for scheduled delivery dates at the required quality levels.
- Complete service‑related tasks in the yard as requested.
- Complete appropriate paperwork for deliveries, pick‑ups, and service calls.
- Perform HVAC system checks and maintenance per company guidelines.
- May be assigned duties at field locations based on business needs.
Qualifications
- High School diploma or GED.
- Ability to work independently in a fast‑paced environment.
- Basic computer knowledge and strong communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.
- Carpentry knowledge and experience (required).
- Electrical, plumbing, and welding experience (preferred).
- Current valid driver’s license with a clean driving record.
- Veteran‑friendly employer; military experience is welcomed.
Pay
Base Wage Range: $18.35 – $23.90 per hour. Individual rates are based on factors such as degrees or certifications, skill level, years of experience, and may include overtime, bonus, or commission.
Benefits
- Medical, dental, and vision insurance.
- Disability and life insurance.
- Paid time off, including company holidays.
- Tuition reimbursement.
- Retirement savings plan with company match.
- Additional variable pay opportunities such as commission, bonus, performance rewards, or other incentive programs.