Service Systems Specialist II- HVAC Controls
General Job Description
Provides service on installed Building Automation and Control Systems and associated integrated systems. Provides installation of Building Automation Systems including electrical, end to end checks, startup and commissioning.
May also assist Building Automation Install Crew with duties related to installing and when needed, repairing DDC and pneumatic building controls; sensors, dampers, actuators and related wires and lines. Installing and modifying related material including associated low voltage communication wiring, conduit and other various building automation needs.
Work associated with control devices, fixtures and equipment for a variety of commercial and industrial uses; primarily in the smart building control and lighting segments of the automation industry.
Responsibilities & Duties
- Analyzes, diagnoses and repairs building automation control systems at customer's location
- Performs preventive maintenance, site surveys, replacement and modifications as needed or requested by customers
- Performs end-to-end testing, starting up, commissioning and servicing on assigned projects, includes wiring and control panels of these systems
- Performs day to day operations of building operations systems including HVAC systems as needed for customer site
- Uses a variety of hand tools, interpreting control drawings, Mechanical and Electrical plans and specifications to mount, assemble, test and program the system
- Captures site work with electrical installers, other site contractors and company technicians
- Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work as necessary
- Maintains assigned stock of inventory, company equipment and documents all related activities
- Provides training and follow-up training at customer site
- Dates work by completing paperwork on each job, including daily time, progress and duration and maintaining files
- Documents parts, material, labor and other cost data per assignment and returns unused resources
- Serves as a direct customer contact
- Keeps current on products concerning installation, operation, maintenance, service and repairs of direct digital control systems
- Represents company by serving as a direct customer contact
- Keeps current on products concerning installation, operation, maintenance, service and repairs of direct digital control systems
- Adheres and complies with all safety requirements
Requirements
- Generally, 5-10 years of successful experience in area of responsibility and successful demonstration of job functions or graduation from a college program with these areas of focus
- Understanding of control theory and control concepts
- Knowledge of automation systems, HVAC, electrical and building operations
- Proven analytical and troubleshooting skills
- Setting up Ethernet and RS485 network infrastructure (routers, switches)
- Setting up BacNet and Lon network infrastructure
- Working experience with Windows 7, 10, MS Server and MS Office software including Excel, Access and Word
- Excellent English verbal and written communication skills
- Bilingual (English/Spanish) is a plus
- Excellent customer service/relationship skills
- Valid driver's license required
- Willingness to work overtime, weekends, holidays and on call
- Able to work independently; sound judgment, reasoning and problem-solving skills
- Knowledge of Siemens Talon, Smart 2, AX, N4, PPCL a plus
- Professional Certifications a plus (TRIDIUM, AX, N4)
- Must possess a valid driver's license with a clean driving record
- Nationally recognized professional certificates a plus
Salary Range
$100-$120k
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Voluntary Life Insurance
- Short Term & Long Term Disability
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- 401K with Company match