HVAC Controls Service Systems Specialist II

About the role

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point-to-point check-out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on-site customer interface. Properly completes required project and service documentation.

Responsibilities

• Performs start-up, checking, testing, system diagnostics, and commissioning from system-level controllers to end devices for small to medium-sized new or retrofit projects
• Provides preventative and predictive maintenance service activities to ensure optimal performance of systems
• Responds to emergency service and response to customer sites as dispatched
• Troubleshoots and repairs or replaces control components and controls systems
• Troubleshoots mechanical, HVAC, and electrical issues as related to the BAS Control system operation
• Loads and updates software on network controllers, field controllers, computers, and servers
• Understands complex control systems including diagnosing and troubleshooting networking and integration
• Executes assigned work efficiently and professionally
• Communicates with customers upon arrival and before leaving the work site, regularly with customers to become familiar with operating problems, and keeps customers informed on the nature of service provided, outstanding issues, and recommends system enhancements, upgrades, and replacements
• Promotes the sale of add-on work
• Trains the customer in control systems operations including obtaining customer training forms, providing training certificates
• Completes and submits job documentation such as commissioning documentation, punch lists, etc.
• Markups controls submittals to capture field changes and discrepancies for engineering to create As-Builts
• Interfaces with service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner
• Reports problems or changes to management immediately
• Aids sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades, and or enhancements to existing equipment
• May assist with job layouts
• Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation
• Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines
• Completes certifications as required by the company

Requirements

• Extensive knowledge of a variety of electronic or digital control systems
• Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning, or similar field
• Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment
• Experience in writing and understanding computer programs and software applications as related to the HVAC industry
• Valid Driver's license with a clean record

Qualifications

• Requires extensive knowledge of a variety of electronic or digital control systems
• Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning, or similar field
• Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment
• Experience in writing and understanding computer programs and software applications as related to the HVAC industry
• Valid Driver's license with a clean record

Skills

• Knowledge of a variety of electronic or digital control systems
• Experience in writing and understanding computer programs and software applications as related to the HVAC industry
• Experience in servicing electronic controls and HVAC equipment
• Ability to troubleshoot, diagnose, and repair or replace control components and controls systems
• Ability to troubleshoot mechanical, HVAC, and electrical issues as related to the BAS Control system operation
• Ability to load and update software on network controllers, field controllers, computers, and servers
• Ability to understand complex control systems including diagnosing and troubleshooting networking and integration
• Ability to perform start-up, checking, testing, system diagnostics, and commissioning from system-level controllers to end devices for small to medium-sized new or retrofit projects
• Ability to provide preventative and predictive maintenance service activities to ensure optimal performance of systems
• Ability to respond to emergency service and response to customer sites as dispatched
• Ability to communicate with customers upon arrival and before leaving the work site, regularly with customers to become familiar with operating problems, and keep customers informed on the nature of service provided, outstanding issues, and recommends system enhancements, upgrades, and replacements
• Ability to train the customer in control systems operations including obtaining customer training forms, providing training certificates
• Ability to complete and submit job documentation such as commissioning documentation, punch lists, etc.
• Ability to markup controls submittals to capture field changes and discrepancies for engineering to create As-Builts
• Ability to interface with service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner
• Ability to report problems or changes to management immediately
• Ability to aid sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades, and or enhancements to existing equipment
• Ability to assist with job layouts
• Ability to complete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation
• Ability to conduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines
• Ability to complete certifications as required by the company

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term & Long-Term Disability
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• 401K with Company match

Pay

$34-$42/hour DOE

Schedule

N/A