Service Systems Specialist II- HVAC Controls

Responsibilities

• Conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems.
• Performs point-to-point check-out to verify proper installation of controls systems.
• Completes assigned system commissioning and performs device verification.
• Troubleshoots and resolves HVAC mechanical, electrical, and controls problems.
• Completes required project documentation.
• Responds to service calls.
• Ensures high levels of customer satisfaction through direct, on-site customer interaction.
• Completes required project and service documentation.
• Executes HVAC Building Automation projects, including start-up, checking, testing, system diagnostics, and commissioning.
• Provides preventative and predictive maintenance service activities to ensure optimal system performance.
• Performs emergency service and response at customer sites as dispatched.
• Troubleshoots, diagnoses, repairs, and replaces control components and controls systems.
• Diagnoses and troubleshoots mechanical, HVAC, and electrical issues related to BAS control system operation.
• Loads and updates software on network controllers, field controllers, computers, and servers.
• Understands complex control systems, including networking and integration.
• Communicates with customers upon arrival and departure, becoming familiar with operating problems, and recommending system enhancements, upgrades, and replacements.
• Trains customers in control systems operations, including obtaining customer training forms and providing training certificates.
• Completes and submits job documentation such as commissioning documentation, punch lists, etc.
• Interfaces with service manager, service project manager, or subcontractors on projects to coordinate activities as required.
• Reports problems or changes to management immediately.
• Aids sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades, and enhancements to existing equipment.
• Completes and submits timely electronic documentation, including time sheets, expense reports, and on-site documentation.
• Engages in extensive self-study to improve and maintain technical proficiency in company’s product lines.
• Completes certifications as required by the company.

Qualifications

• Extensive knowledge of a variety of electronic or digital control systems.
• Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning, or similar field.
• Two to four years of increasingly responsible experience in servicing electronic and/or mechanical systems.
• Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment.
• Experience in writing and understanding computer programs and software applications relevant to the HVAC industry.
• Effective interpersonal skills to represent the company to customers and other outside contacts ethically and professionally.
• Valid driver’s license with a clean record.

Pay

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term & Long Term Disability
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• 401K with Company match

Schedule

• Full-time position