Service Strategic Planning Manager

About the role

The Service Strategic Planner plays a crucial role in maintaining, governing, and continuously improving the global service planning environment at Vertiv. Reporting to the Senior Director Service Strategy and Portfolio, this role translates corporate strategy into actionable service planning frameworks and supports investment prioritization based on strategic impact, ROI, and resource capacity.

Responsibilities

• Translate Corporate strategy into actionable service planning frameworks.
• Standardize planning templates, KPIs, and deliverable expectations across GBU and Regions.
• Ensure consistency, accuracy, and alignment of inputs for strategic corporate reviews and executive reporting.
• Manage Global Service interlocks meetings cadence in the overall company executive calendar.
• Be the focal point and drive pro-active project cadence and “drumbeat” with a diverse set of stakeholders to ensure timely and successful outcomes.
• Coordinate preparation of corporate-required planning deliverables (strategy reviews, growth plans, transformation updates).
• Develop executive-level presentations and dashboards.
• Provide structured insights and scenario analysis to senior leadership.
• Track performance against strategic targets.
• Ensure transparency and communication across matrix stakeholders.
• Support teams and business leaders in structuring business cases, customer segmentation, competitive analysis, value-based pricing, economic benchmarking, and service strategic performance analyses across business segments.
• Structure customer and market-segmentation, developing and working with market models, deriving insight from internal and external data sources.

Requirements

• Minimum 5+ years of experience as internal strategic planning or business consulting function.
• Degree in business administration, Marketing, Finance, or related field; MBA preferred.
• Program management experience.
• Core Competencies: Proven experience supporting investment prioritization and business case evaluation, with strong capabilities in long-range planning and scenario modeling; Strong organizational and coordination capability across global stakeholders; Demonstrated ability to build trusted executive relationships and communicate effectively across diverse international cultures.

Qualifications

Minimum 5+ years of experience as internal strategic planning or business consulting function. Degree in business administration, Marketing, Finance, or related field; MBA preferred. Program management experience. Core Competencies: Proven experience supporting investment prioritization and business case evaluation, with strong capabilities in long-range planning and scenario modeling; Strong organizational and coordination capability across global stakeholders; Demonstrated ability to build trusted executive relationships and communicate effectively across diverse international cultures.

Skills

• Strategic thinking.
• Structured planning capability.
• Ability to operate across a complex, matrixed organization.

Benefits

Vertiv offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. Details are available upon request.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with standard business hours.

Contact Information

To apply, please send your resume and cover letter to [email protected]. No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com .