Service Specialist

About the role

The Service Specialist ensures exceptional customer service by maintaining accurate data entry, managing confidential documents, and supporting internal teams through communication via phone, email, and online chats.

Responsibilities

• Updating client billing information
• Assisting with payroll and billing processes
• Managing web portal entries
• Collaborating with various departments to promote a cohesive work environment

Requirements

• Building strong relationships with internal staff
• Handling sensitive information
• Ensuring compliance with company policies

Qualifications

• Over 3 years of transportation experience
• Excellent communication and problem-solving skills
• Ability to manage multiple projects independently
• Valid driver’s license and reliable vehicle

Benefits

The position offers competitive pay and benefits, emphasizing teamwork, safety, and professional growth.