Service Shop Technician

About the role

SCHEELS is a leader in the sporting goods industry, offering a wide range of products and services designed to enhance your passion for sports, fitness, fashion, and the outdoors.

Responsibilities

• Efficiently provide maintenance and assembly of customer and store equipment.
• Safely fill CO2 and compressed air tanks for paintball markers.
• Maintain accurate and detailed records for store and customer equipment.
• Absorb and deliver customer equipment and merchandise at the store and to customer residences.
• Absorb and assist with extended periods of speaking to customers or associates.
• Show exceptional problem-solving and analytical skills.
• Read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
• Write reports and speak effectively before groups of customers and associates.
• Be professional in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration while following Scheels policies and procedures.
• Show excellent written and verbal communication skills.
• Complete basic mathematical equations.
• Work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings.
• Complete other duties as assigned by leadership.
• Promote the Scheels Visa Rewards card and clearly explain all benefits.

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine "Thank you."
• Culture: Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Team Mentality: Genuine interest and action in helping others before themselves, regardless of recognition or reward.
• Teach-ability: Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
• Adaptability: Ability to adapt to a changing work environment.
• Physical Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Qualifications

• A strong mechanical ability is preferred.

Skills

• Excellent written and verbal communication skills.
• Basic mathematical skills.

Benefits

To see a full list of benefit offerings from SCHEELS, visit scheels.com/careers.

Pay

$16

Schedule

Must be flexible to work assigned schedule between 5 p.m. and 9 p.m., Monday through Friday, 9 a.m. and 9 p.m. Saturday, 11 a.m. and 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Must be available minimum of two weekends a month. Average hours per week is 15-20 hours.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Equal Employment Opportunity

SCELLS is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SCELLS will provide reasonable accommodations for qualified individuals when appropriate.