Service Scheduler

Overview

A fast-paced, customer-focused dealership is seeking a highly organized Service Scheduler to coordinate appointments, proactively communicate with customers, and keep the service schedule running smoothly.

Responsibilities

• Schedule and manage service appointments
• Proactively contact customers to confirm, follow up, and fill open schedule gaps
• Communicate with customers via phone, email, and text
• Maintain accurate records in scheduling systems
• Support team to ensure efficient daily operations

Qualifications

• Strong organization and multitasking skills
• Excellent communication and customer service
• Comfortable with computers and scheduling software
• Prior scheduling/administrative experience preferred

Compensation & Benefits

• Competitive pay (based on experience)
• Bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Ongoing training and certification support

Work Environment

• Modern, well-equipped facility
• Room for growth