Service Sales Representative 4 - Tucson, AZ

This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

Based in Cranberry Township, PA, this role is an opportunity to help grow fire sales through customer partnership, strong leadership, and cross-functional collaboration. You will join a team that supports a wide range of industries and values meaningful work, learning opportunities, and a culture where ideas can be heard. If you are motivated by driving results, developing people, and building lasting customer relationships, this position offers a chance to make a real impact.

Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role, you will professionally represent the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within an assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds, and Changes) to an assigned customer base (geography or account).

Responsibilities

• Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing ongoing customer service through service delivery.
• Work with other sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Assume Account Representative/Account Management responsibility, including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.
• Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques.
• Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.
• Conduct building surveys to support the development of estimates.
• Develop and maintain an active proposal backlog that will support achieving the designated sales plan.
• Develop financial justifications, prepare proposals, make presentations, and perform vital follow-up for successful closing of sales.
• Close sales to meet or exceed sales plan objectives.
• Investigate and resolve customer problems regarding delivery dates, billings, financing, and other related matters.
• Maintain established accounts through regular customer contact in pursuit of additional sales.
• Perform periodic market investigations within the assigned territory to develop new applications; provide sales forecasting for the assigned territory.
• Maintain accurate and complete records of all sales-related activities.

Requirements

• Highly self-motivated and success-driven.
• High energy level with a focus toward customers and a strong desire to succeed.
• High degree of self-discipline.
• Strong written and oral communication skills.
• Good organizational skills, attention to detail, excellent communication skills, and ability to persuade and close sales.
• Ability to obtain appropriate licenses required by national, state, and local codes.
• Minimum two years of successful sales or technical experience with fire alarms, security control, and monitoring or similar industry, or equivalent technical experience and/or education.

Qualifications

• High School/GED (required).
• Bachelor’s degree in Marketing, Business, or Engineering (preferred).
• Ability to obtain NICET certification within the first 12 months of employment.
• Experience working with electrical contractors, ability to read blueprints and wiring diagrams (desirable).
• Computer experience including familiarity with Word, Excel, job costing systems, Microsoft, and Oracle programs (preferred).

Location: Tucson, Arizona