Service Sales Leader

About the role

As a Services Sales Leader at Trane in Charlotte, NC, you will function as district sales leader for services and projects sold through the Services revenue streams. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with building owner accounts. Sales constitutes all the processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.

What You Will Do

• Overall responsibility for customer and area sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems
• Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share
• Responsible for promoting all Trane Systems Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service
• Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios
• Manage ongoing performance by monitoring and coaching Account Managers' effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability
• Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed

Requirements

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience
• Minimum five (5) years of related experience in a sales leadership role
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years

Pay

Annual base salary range: $146,200.00 - $290,010.00. Compensation type: Salary. Incentive eligible: Yes. Sales commission eligible: No.

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave
• Educational and training opportunities through company programs along with tuition assistance and student debt support

Schedule

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. This position has been designated as a Hybrid work schedule with work performed onsite 4 days each week.

This response is AI-generated, for reference only.