SERVICE RESPONSE CENTER REP

Core Job Responsibilities

• Utilize computer software to complete all relevant tasks, including but not limited to: answer all incoming calls and utilize multiple operating systems
• Maintain open communication with all hospitality departments and hospital staff
• Handle Emergency code response and notifications throughout the system
• Evaluate and dispatch jobs to appropriate department and ensure all tasks are completed within a timely manner
• Perform other duties as required.

Education/Experience Requirements

• Required: High school diploma or equivalent
• Preferred: Previous experience in customer service, experience in a hospital setting preferred

Licensure/Certification Requirements

Disclaimer: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

• Req Id: 98180
• Department: COMMAND CTR - TELEMETRY
• Shift Days: Shift Hours Worked: 7.50
• FTE: 0.94
• Work Schedule: UFCSM
• Status: A1 - Full-Time
• Union: 2006 - UFCW
• Pay Range: $18 - $23 per hour