Service Representative - Kent, WA

About the role

We’re looking for a highly motivated Service Rep to join our growing team. If you know how to build strong relationships, drive sales, and thrive in a fast-paced environment—this is your chance to take control of your career. Pioneer Builders Supply, a division of Pacific Supply, is a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953.

Responsibilities

Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries. Essential duties and responsibilities include but are not limited to the following:

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Requirements

Candidates should have a minimum of 6 months experience in a customer service position, excellent telephone etiquette, excellent customer service skills, and excellent verbal and written communication skills. Ability to manage your time, pipeline, and follow-ups independently is also required. A valid driver’s license and clean driving record are necessary.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match and profit sharing
• Flexible spending accounts
• Paid vacation and sick time
• Employee wellness programs

Pay

Compensation is $19.82 - $23.00 Hourly. Once promoted to Outside Sales Rep, you will receive a competitive base salary + uncapped commission.