Service Representative- Car Wash-Houston, TX

This role is in the Houston, TX region.

About the role

Blendco, a subsidiary of DuBois Chemicals, is looking for a high-performing Service Representative to support on-site car washes by performing preventative maintenance and calibration of chemical dispensing systems to optimize wash performance and ensure quality standards. DuBois is committed to ecologically responsible chemistry and continues to develop proprietary innovative products. You will provide solutions to customers by focusing on lowering their total operating costs and consistently exceeding their expectations through efficiency at their car wash sites. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

Responsibilities

• Inspect and test chemical application systems, as well as wash equipment for proper function, troubleshooting any issues and making repairs or adjustments.
• Manage multiple customer sites across a given geography that utilize our chemicals.
• Ensure the customer is adequately trained in the proper operation of chemicals and equipment.
• Provide consistent service of car wash equipment (repair/maintenance), replacement installations, chemical testing, inventory management, and value-add personal service.
• Complete reports regarding onsite inspections and notify site and corporate leaders on issues or corrective actions.
• Demonstrate a strong technical aptitude by resolving customers’ technical challenges and assisting with improving processes.
• Effectively communicate (phone, virtually, face-to-face) and work collaboratively with customers and team members, as well as other cross-functional support employees.
• Maintain a constant focus on work and vehicle driving safe habits.
• Travel to assigned customer sites to provide superior service.

Requirements

• Live in the greater Houston, TX area.
• 2+ years of mechanical, chemical, or industrial experience preferred.
• Mechanical aptitude in electrical and pipefitting preferred.
• Ability to work remotely on installations for up to 2 weeks.
• Ability to work overtime including evenings and weekends.
• Strong time management skills with an attention to detail.
• Excellent oral and written communication skills.
• Ability to manage shifting priorities/change in a fast-paced environment.
• Proficient in performing technical/mechanical on-site maintenance and testing.
• Ability to work independently with minimal supervision as well as on a team.
• Proficient in Microsoft Office.
• Must possess a valid driver’s license and clean driving record.
• Ability to travel up to 30% including some overnight travel.