Service Receptionist/Cashier
Nielsen Automotive Group · Sussex, NJ · 1 mo ago
On-siteEducationFull-time
BENEFITS
- FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
- Employee discount plans on purchases and services
- Health, dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
REQUIREMENTS
- Excellent verbal and written communication skills
- Enthusiastic with high energy throughout the sales workday
- Self-motivated
DUTIES
- Greet and welcome guests as soon as they arrive
- Ensure reception and customer waiting areas are tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
- Accept payments by cash, credit cards and checks from customers
- Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
- Record receipts, delivery of change and other transactions throughout the shift
- Schedule and service appointments
- Direct customer calls to the desired or appropriate person/department.
- Answer customer questions about the status of repairs, and hours of operation.