CASHIER/RECEPTIONIST

Qualifications

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Professional personal appearance
• Excellent communication skills
• Ability to meet company's production and quality standards

Physical Requirements

• Spend time indoors in air-conditioned areas
• Sitting on a regular basis
• Standing on a regular basis
• Walking on a regular basis
• Bending, twisting and/or stooping infrequently
• Kneeling and/or squatting infrequently
• Lifting less than 10 lbs infrequently
• Reaching and/or lifting overhead infrequently
• Climbing stairs
• Repetitive hand/finger movement on a regular basis
• Grasping/grabbing with hands on a regular basis

Expectations

• Must be able to follow detailed instructions and communicate effectively both orally and in writing
• Must be organized and able to work to specified deadlines
• Able to work on computer(s) for long periods of time in an office environment
• Must exhibit patience and tact in dealing with employees
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
• Understand the dealership's terminology and methodology
• Follow lawful directions from supervisors
• Understand and follow work rules and procedures
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required
• Receipt monies accurately and be able to reconcile transactions at the end of each day
• Must be able to multitask i.e. answer phones & receipt monies etc.
• Answer phones in a friendly and timely fashion
• Set appointments accurately

Job-Specific Expectations

• Add new material to file records, and create new records as necessary
• Answer questions about records and files
• Assign and record or stamp identification numbers or codes in order to index materials for filing
• Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements
• Find and retrieve information from files in response to requests from authorized users
• Keep records of materials filed or removed, using logbooks or computers
• Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition
• Design forms related to filing systems and scan or read incoming materials in order to determine how and where they should be classified or filed
• Perform general office duties such as typing, operating office machines or online systems, and sorting mail