Service Quotes Specialist

About the role

Responsible for reviewing inspection reports, identifying deficiencies, and creating quotes that coordinate timely and cost-effective repair solutions for our National Accounts customers.

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry! We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a building's life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Responsibilities

• Read and verify inspection failure reports.
• Review inspection reports and analyze customer requirements and specifications to prepare tailored pricing quotations.
• Create and submit inspection deficiency and repair quotes.
• Ensure quotes comply with company pricing guidelines, margins, and discount policies.
• Respond to customer inquiries regarding pricing, product details, and lead times.
• Collaborate with project managers to present and explain necessary repairs and deficiencies and address customer-specific pricing needs.
• Maintain detailed records of quotations, pricing agreements, and contracts.

Qualifications

• Bachelor’s degree and 3+ years related experience and/or training or equivalent combination of education and experience.

Skills

• Microsoft Office, Word and Excel.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident