Service Purchasing Specialist

About the role

The Service Specialist I reports to the Service Purchasing Manager and collaborates closely with the Customer Service Department, Installation Managers, and Regional Operations Team. This role is responsible for facilitating cross-department communication to ensure orders are processed accurately, efficiently, and timely to drive a quality customer experience.

Responsibilities

• Build and manipulate Sales Orders and Purchase Orders to reflect proper allocation of products.
• Develop relationships with vendors, request changes, cancellations, and updates on orders as necessary.
• Advise Customer Service Representatives, Sales Managers, Installation Managers, and General Managers of customer product when requested.
• Process service orders, including all related ancillary tasks, accurately and efficiently to meet Key Performance Indicators (KPIs), including accuracy targets established by the Service Purchasing Manager.

Requirements

• High School Diploma or equivalent required.
• Highly detail-oriented with superior organization skills.
• Self-starter comfortable working independently on assigned daily tasks.
• Ability to work at a steady pace while performing repetitive work.
• Must have a valid smartphone or smart device to log in to company-required systems using two-factor authentication.

Pay

The approximate hourly pay for this position is $18.75 per hour. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential