Service Projects Account Executive

Essential Function And Basic Duties

• Bookings: Ability to close total annual factored sales at predetermined levels.
• Sales Skills: Able to qualify prospects, make effective sales presentations, answer questions and objections in a proficient and responsible manner. Aggressively manages quotes to close sales.
• Time Management: Able to plan and efficiently schedule appointments and manage time to assure maximum productivity and responsiveness to customer’s time schedules.
• Surveys: Appraise and survey mechanical systems. Understand prospect's needs and problems. Determine repair, modification, and/or replacement requirements to provide prospects with solutions to problems. Interpret drawings, equipment, and job conditions.
• Engineering: Provide modification/repair/replacement recommendations and document these so the customer and operations/delivery understand what is required.
• Pricing: Estimate cost of proposed repair/modification/replacement and apply company pricing standards to the estimate.
• Account Expansion: Increase existing customer's perception of and use of the company's services by providing prompt, cost-effective solutions to customer's problems. Provide products to improve customer's facility.
• Market Development: Identify prospects in assigned market. Promptly follow up on leads and referrals. Establish customer rapport and identify needs. Maintain an active backlog of quotes to assure booking goal is consistently met.
• Customer Relations: Promptly address customer concerns to assure resolution of problems and maintain long-term positive relationships.
• Mechanical Systems Knowledge: Competent understanding of mechanical systems. Able to identify problems and propose cost-effective solutions.
• Company Relations: Build and maintain rapport and positive working relations with field, office, and management personnel to resolve problems; exploit opportunities and maximize profits.
• External Relations: Build rapport and productive working relationships with customers, vendors, and other outside agents. Effectively represent the company's interests to outside agents to maximize profits.
• Purchasing: Participate, when appropriate, with operations in vendor selection, timely purchase, and delivery to assure prompt installation.
• Documentation: In a timely fashion, prepare complete, clear, and concise reports, proposals, booking packages, and required company paperwork. Maintain written supportive information relative to delays, changes and special conditions, schedules, etc.
• Special Projects: Provide support for any special projects as assigned by your supervisor.

Pay

Not specified

Schedule

Not specified

Benefits

Not specified