Jobs · Customer Service · Georgia

Service Project Manager

Sidel · Atlanta, GA · 2 wk ago
On-siteCustomer ServiceFull-time

Your opportunity

The Project Manager Services acts as the local technical Project Manager to manage and execute all Services project activities with a focus on equipment improvements (options, upgrades) as well as equipment and line conversions linked to new primary, secondary and tertiary packaging.

Your Mission

  • Translate customer needs, develop, present, and execute Services projects.
  • Evaluate technical feasibility and technical risks of project so as to determine proper level of support at Supply Chain and PM&D.
  • Is an “integrator” on the Services project incl. the additional scope of upgrades on the rest of the packaging line.
  • Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction.
  • Ensure the technical feasibility of deals.
  • Responsible for the Quality -Cost (Budget) - Delivery (Timeline) of the projects from Pre contracting to CAV.
  • Manage project crisis and plan for a course of action in conjunction with all project actors.
  • Support Services team in sales, proposals, and presentations as needed.
  • Provide accurate, up-to-date project information to ensure reporting is properly completed
  • Manage coordination of on-site technicians.
  • Manage Health Safety Environment & Security (HSE&S) coordination plan.

Your Profile

  • Bachelor’s degree in engineering, project management, or related field.
  • 5+ years experience with project management activities and strong technical expertise.
  • Proven experience in project management within industrial maintenance or packaging sectors.
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to read and interpret Engineering document such as operating and maintenance, instructions, assembly drawing.
  • Knowledge of staff management.
  • Knowledge of risk management.
  • Knowledge of finance for non-financial managers.
  • Excellent communication and customer relationship management abilities.
  • Proficiency in English (French or Spanish would be assets).
  • Knowledge of MS Office and SAP.
  • Willingness to travel within the Americas region as required.

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