Service Porter - Victorville, California, United States

Duties And Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed
• Parks vehicles after they have been written up. Drive safely and reports any lot damage immediately
• Retrieves customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned