Service Parts and Shipping Associate

Job Responsibilities

• Receive and process warehouse stock products, including picking, unloading, labeling, and storing items.
• Requisition and maintain shipping materials and supplies to ensure an appropriate level of inventory.
• Prepare and complete orders for delivery or pickup according to the schedule, involving loading, packing, wrapping, labeling, and shipping.
• Review packing lists, adding any necessary documentation or instructions prior to sealing.
• Verify order accuracy and ensure products are free from damage and imperfections.
• Measure and weigh each part to optimize container usage while maintaining adequate shipping protection.
• Collaborate with customer service and parts departments to resolve issues related to order fulfillment and shipping, such as damaged items or returns.
• Send customer shipping confirmations and tracking information promptly.
• Select appropriate carriers for domestic and international shipments and complete necessary shipping documentation.
• Stage completed packages in the appropriate carrier shipping location.
• Pick up and deliver parts, supplies, and materials from various locations.
• Ensure safe operation of all transport-related equipment, including warehouse vehicles.
• Maintain in-house vendor and fabricated inventory.
• Keep accurate records of inventory levels and report any discrepancies.
• Operate and maintain warehouse vehicles and equipment.
• Lift and move materials and heavy items/packages as required.

Qualifications

• A high school diploma or equivalent.
• Additional education in logistics or related field is a plus.
• Proven experience in pick, pack, and shipping operations, preferably in a manufacturing or distribution setting.
• Familiarity with inventory management systems and basic computer skills.
• Attention to detail and ability to maintain accuracy in a fast-paced environment.
• Strong organizational and multitasking skills.
• Effective communication skills for coordinating with team members and external partners.
• Knowledge of safety protocols and shipping regulations.
• Ability to lift and move heavy items as required.