Service Outfitter

Job Details

Key Objectives

Responsibilities

Key Competencies & Skills

Expected Results

Resources

Perks

Opportunities for Advancement

Who We Are

Company Culture

Benefits

Equal Opportunity Employer

The target earnings range for this position is $50,000 to $75,000 based on performance.

• Welcome and assist customers during service check-ins and walk-ins
• Proactively recommend relevant upgrades, add-ons, and accessories
• Accurately quote prices and book service appointments
• Keep customers informed on their unit’s progress and any new opportunities
• Maintain timely and professional communication throughout the customer journey
• Use CRM and scheduling tools to track leads, appointments, and service outcomes
• Support team members and participate in ongoing sales and service training

Key competencies and skills include:

• Retail or service sales experience (automotive, powersports, or outdoor gear is a plus)
• Strong communication and persuasion skills with a consultative approach
• Highly motivated by commissions and performance-based pay
• Skilled at multitasking in a dynamic, fast-moving environment
• Positive, professional demeanor and appearance
• Team-oriented with the ability to work independently
• Availability to work Saturdays
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values

Expected results include:

• Meet or exceed monthly service-related accessory and upgrade sales goals
• Maintain strong NPS (Net Promoter Score) through clear, positive communication
• Drive repeat business through excellent service and follow-up
• Minimize scheduling errors and ensure smooth service transitions for customers
• Contribute to a high-performing, team-driven culture within the service department

Resources provided include:

• Product training and sales coaching
• CRM and scheduling software
• Clear commission structure and earning potential
• Supportive team environment with opportunity for advancement

Perks offered include:

• A comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401(k) matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement

Opportunities for advancement are available within the organization.

Bish’s RV is a family-owned RV dealer committed to providing quality products and services that exceed customer expectations. The company is currently experiencing record growth and is expanding, offering outstanding opportunities for growth and advancement.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are a military friendly workplace and welcome military service members, veterans, and their family members.