Service Order Supervisor, Fort Bragg Dining Facilities

About the role

The Service Order Supervisor, Fort Bragg Dining Facilities is responsible for repair response supervision, service dispatching, maintenance reporting, safety, procurement activities, and monthly invoice build-up and administration. This position involves frequent communication with customers, serving as a liaison between ESG, the federal government, and subcontractors, monitoring subcontractor schedules, and providing operational and technical support.

Responsibilities

• Maintain an equipment record database and interface with various equipment control systems
• Perform site-specific activities, such as reporting and invoices, as required
• Support Operations and Procurement by preparing and administering contract documents
• Negotiate subcontract agreements and manage contract processes
• Ensure proper execution of contracts and distribute them to appropriate departments
• Manage visitor access submissions and key management and tracking, as needed
• Oversee visitor access submissions and key management and tracking, as needed
• Perform various general and administrative duties, such as organizing meetings, creating and maintaining filing systems, proofreading, and correcting staff works products

Requirements

• High School Diploma or GED
• Three or more years (3+) of related experience with procurement activities and computer maintenance management system
• Five or more years (5+) of utilizing computer systems

Qualifications

• Associate’s degree preferred
• Previous leadership and/or supervisory experience

Skills

• Proficiency in computer maintenance management system
• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize responsibilities

Benefits

• Professional growth and development programs including tuition reimbursement
• Comprehensive health, dental, vision insurance plans and wellness plans for employee and family
• Life insurance, short-term disability, long-term disability, and supplemental benefits
• 401(k) Savings Plan
• Nine Paid Holidays
• Paid Vacation and Personal/Sick Leave
• Paid Parental Leave for the birth, adoption, or placement of a child/children
• Highly competitive salaries and incentive structure

Pay

Competitive salary and incentive structure

Schedule

On-site position with travel expected, including potential weekend and overnight stays, up to 10-20% of the time.