Service Office Admin

About the role

We are seeking a Service Office Admin to join our team in the Corona, California Division. The role involves entering service data into the computer, conducting phone customer service surveys, closing finished orders and service authorizations, pre‑entering customer information, mailing service orders to retailers, and filing completed work.

Responsibilities

• Conduct phone customer service surveys with customers after work is completed.
• Close all finished orders.
• Close all completed service authorizations performed by the retailer.
• Pre‑enter customer information.
• Mail completed service orders to retailers.
• File completed work.

Requirements

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Skills

• Highly accurate data entry
• Knowledge of MS Office: Word, Excel, Outlook, PowerPoint
• Strong multi‑tasking and organizational skills
• Attention to detail

Benefits

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical, Rx, Dental, Vision, and Life Insurance