Service Admin

About the role

We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for each transaction
• Cookordinate delivery logistics and ensure trailer readiness
• Operate multi-line phones and manage incoming and outgoing calls professionally
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

Requirements

• Excellent verbal and written communication skills
• Confidence in using multiple phone lines
• Strong computer and data entry skills
• Adaptability in a fast-paced environment
• Professional, neat appearance and positive attitude
• Must be available to work Saturdays (we are always closed on Sundays)
• Ability to pass a background and drug test

Qualifications

• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions

Skills

• Customer service skills
• Data entry proficiency
• Administrative task management
• Phone operation and call management
• System usage (DealerTrack, eVision, Excel Teams)

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401k Matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement

Pay

Details TBD

Schedule

Must be available to work Saturdays

Who we are

Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

Perks

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401k Matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
• Incredible Team Culture